Privacy Policy

At MTX Performance, we respect the precision of a well-built machine and the privacy of the person behind the wheel. This policy outlines how we handle your personal information, from the moment you browse our catalog to the final delivery of your performance parts.

Our goal is simple: to provide a secure, seamless experience while protecting the data that keeps your account and your build moving forward.

1. Information We Collect

To provide elite service and technical support, we collect two types of information:

• Personal Information: When you create an account, place an order, or contact our team, we collect details such as your name, email address, billing/shipping address, and phone number.

• Build & Vehicle Data: We may collect information regarding your vehicle’s make, model, and modifications to ensure the parts you order are the perfect fit for your performance goals.

• Payment Information: All financial transactions are processed via secure, encrypted payment gateways. We do not store your full credit card details on our servers.

• Technical Data: Like any high-performance site, we use cookies and log data (IP addresses, browser types) to analyze site traffic and improve your browsing experience.

2. How We Use Your Data

We don't just collect data; we use it to optimize your experience with MTX Performance:

• Order Fulfillment: To process transactions, ship parts, and provide tracking updates.

• Technical Support: To reference your purchase history when you call in for fitment advice or warranty claims.

• Marketing & Updates: If you’ve opted in, we’ll send you the latest performance blogs, product drops, and exclusive shop deals. (You can opt out at any time).

• Site Optimization: To refine our digital interface, ensuring you find the parts you need faster.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We only share data with trusted partners essential to our operations, such as:

• Logistics Partners: Shipping carriers (UPS, FedEx, etc.) to get your parts to your door.

• Payment Processors: Secure gateways that handle your financial data with industry-standard encryption.

• Legal Compliance: We may disclose information if required by law or to protect the safety and rights of MTX Performance and our customers.

4. Data Security: Protecting the Build

We implement a variety of security measures to maintain the safety of your personal information. All sensitive data is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment provider's database. While no system is 100% impenetrable, we utilize industry-standard protocols to safeguard your information against unauthorized access.

5. Your Privacy Rights (PIPEDA Compliance)

In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws, you have the right to:

• Access the personal information we hold about you.

• Request corrections to any inaccurate data.

• Request the deletion of your data (subject to legal or contractual obligations, such as tax records).

6. Third-Party Links

Our site may contain links to manufacturers or partners. Please note that these external sites have their own privacy policies. We recommend reviewing them, as MTX Performance is not responsible for the content or activities of linked sites.

7. Changes to This Policy

As the performance industry evolves, so may our policies. Any updates will be posted on this page with an updated "Effective Date." Continued use of our site following changes constitutes your acceptance of the new terms.

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Contact Our Privacy Team

If you have questions about how we handle your data, or if more than 15 business days have passed since a data request and you haven't heard back, please reach out:

• Email: sales@mtxperformance.ca

• Phone: (905) 538-8474

• Address: 557 Dixon Rd unit 125, Etobicoke, ON M9W 6K1